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Our
Mission:
ICS
is dedicated to all persons who represent the company.
ICS provides a positive work environment, challenging
assignments and a superior benefit package. Our
mission is to demonstrate value to our Staff, respect our
Staff as professionals and individuals , and provide the tools
and opportunities so they may achieve professional success.
Company
Profile:
ICS
is a privately held company headquartered in beautiful
Charlotte, North Carolina. Since 1983, ICS has had the
great privilege to work with and get to know some of the
most prestigious companies across the Southern United
States. Our philosophy is to engage in long-term
client relationships thereby becoming a valued resource for
IT professionals present-day and long into the future.
ICS
is unique from most IT
consulting firms for many reasons.
The most important difference is in the way we respect our
staff. We are honored to hire the best and brightest
talent for our clients. We know each one has a life
outside of work and we respect their personal life.
ICS management understands
this because ICS management has
families and activities outside of ICS also. ICS
management treats the staff just like they would want to be
treated - simply, with respect.
"Yes,
we all have to work, but there's no rule that says we can't
have fun at work", Dave J. Rogers, President of ICS. "We try to do things with the staff that are
a bit out of the ordinary like rent an entire minor league
baseball stadium or send them to Las Vegas or drive NASCAR
or Indy cars."
This
unique approach has proven worthy. The IT
consulting
industry averages over 70%
turnover consistently. At
ICS our turnover rate has averaged 10% for the previous
three years.
We
also approach our customers in the same manner. Our
support staff includes a Client Relations Manager, a
professional who continues to support our client managers
with unique solutions to sometimes impossible requests.
Our Client Relations Manager has authority to engage in
relationships and opportunities without the burden of senior
management approval. ICS makes decisions quickly and
even brings solutions to the table
sometimes before the client
manager realizes a potential problem.
One
of the most rewarding accolades any company could receive is
that of complimentary comments from senior level managers of
Fortune 50 companies. One such comment we have
included in our web site and use as a mantra; "Think
outside the box". ICS is conventional in the
sense we offer IT services but unconventional i n customer
service, staff relations and providing solutions. Many
of the value-added services ICS has brought to the market
are now standard operational procedures.
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